Change Healthcare Security Incident
We are aware that Change Healthcare, a vendor that connects payers, providers and patients within the U.S health care system, is experiencing a cyber security issue that is affecting the business operations of many companies nationwide, including Horizon. This is not a Horizon incident, and at this time, there is no indication that Horizon's systems have been compromised. Once Horizon became aware of the incident, they disconnected their systems from Change Healthcare and are reviewing the impact to business operations.
We are aware that some of our members may have been impacted as a result of this incident. If during this time you need help filling a prescription, please call 1-800-370-5088
We know this can be concerning and are working hard to make sure you have continued access to care. We are gathering more information as the situation unfolds and will provide updates as soon as possible.